03 · Build
Build one valuable workflow all the way into production.
We connect your data, tools, rules, and review paths into a custom system measured against operating criteria agreed before launch.
Scope a systemWhen this work matters
Resolve the uncertainty before it becomes expensive.
A useful AI system is more than a model response. It needs access to the right context, explicit operating rules, reliable handoffs, review states, and a path for exceptions.
FirmPoint builds the full workflow around one valuable use case. The system is tested against operating criteria, introduced progressively, and documented for the people responsible for it.
The engagement
A practical path from the current state to the next decision.
- 01
Confirm
We confirm the workflow, owner, inputs, outputs, acceptance criteria, and actions that must remain human.
- 02
Build
We connect the required systems and implement the bounded workflow, review paths, action history, and failure handling.
- 03
Prove
We test representative cases, edge conditions, permissions, and recovery behavior before the system affects live work.
- 04
Introduce
We move through acceptance testing, shadow operation, or a limited release as appropriate to the consequence of failure.
What you receive
Artifacts designed for operating use—not presentation theater.
Integration, permission, logging, and alert design
Human approvals for consequential actions
Internal QA, client acceptance testing, and shadow deployment where needed
Documentation, training, and before-and-after measurement
Decisions made explicit
The important boundaries become part of the work.
- 01
What the system may do automatically
- 02
What requires review or explicit approval
- 03
How exceptions, failures, and uncertainty are surfaced
- 04
How performance will be monitored after release
The outcome of build
Put one complete workflow into real use, with the operating controls and measurement around it.30 minutes · No sales theater · A useful next step either way